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Episodes
Tune in to learn more about Cohen-Esrey Apartment Investors.
Episodes
Oct 30, 2024
Oct 30, 2024
12 min
On our latest episode of the Cohen-Esrey Apartment Investors Podcast, Managing Director Karen Crouch shares how our property management teams focus on proactive customer fulfillment. She discusses our use of Net Promoter Score (NPS), 24-hour maintenance, market-competitive rates for renovated apartments, and our commitment to Lifestyles of Choice. We aim to create a positive loop between residents and team members, benefiting residents, staff, the local economy, and our capital partners who support our "Best B" multifamily vision.
Aug 27, 2024
Aug 27, 2024
21 min
In this episode of the Cohen-Esrey Apartment Investing Podcast, Lee Harris and Matthew von Ende from Cohen-Esrey discuss the company's historical ties and current footprint in the Kansas City market.
Jun 10, 2024
Jun 10, 2024
21 min
In this episode of the Cohen-Esrey Apartment Investing Podcast, Lee Harris, Ryan Huffman, and Jeanette Jayne from Cohen-Esrey delve into how to structure your partnership, the Corporate Transparency Act, operating agreements and the approach Cohen-Esrey employs.
Apr 30, 2024
Apr 30, 2024
27 min
On this episode of the Cohen-Esrey Apartment Investing Podcast, Lee Harris, Ryan Huffman, and Jon Atlas of Cohen-Esrey discuss insights into affordable and market rate housing development and the innovative methods utilized by Cohen-Esrey.
Mar 7, 2024
Mar 7, 2024
21 min
Podcast Discusses Mezzanine and Preferred Financing
On this episode, Cohen Esrey Chief Operating Officer Ryan Huffman and Philip Melton Managing Director of Cohen Esrey Capital Partners talk Mezzanine and Preferred Financing with Cohen Esrey Vice President of Acquisitions Matthew von Ende. They discuss Mezzanine and Preferred Financing products and the differences between them.
Feb 5, 2024
Feb 5, 2024
28 min
How Customer Fulfillment impacts investor returns
On this episode, Cohen Esrey President and Chief Executive Officer Lee Harris and Cohen Esrey Chief Operating Officer Ryan Huffman talk customer fulfillment with Cohen Esrey Director of Customer Fulfillment Karen Crouch. They discuss how customer fulfillment should be the center point of investments and operational platforms and how it greatly impacts investor returns.
Jan 15, 2024
Jan 15, 2024
27 min
Podcast discusses Renovation Plans and Projects
On this episode, Cohen Esrey President and Chief Executive Officer Lee Harris and Cohen Esrey Chief Operating Officer Ryan Huffman talk renovation plans with Nexus5 Senior Project Manager Stan Phelps. They discuss the planning, execution, and lessons learned of renovations.
Dec 14, 2023
Dec 14, 2023
31 min
On today's episode, Cohen Esrey President and Chief Executive Officer Lee Harris and Cohen Esrey Chief Operating Officer Ryan Huffman talk financing with Cohen Esry Capital Partners Managing Director Phil Melton. They discuss different types of debt products and the pros and cons of various options.
Nov 9, 2023
Nov 9, 2023
30 min
Today on the podcast Fund Manager Lydia Kinkade talks with Cohen Esrey President and Chief Executive Officer Lee Harris and Cohen Esrey Chief Operating Officer Ryan Huffman about the little things that make a big difference.
Topics discussed include:
- Curb appeal
- Litter-free grounds
- How to deal with vacant cars
- Importance of knowing residents' names
- How to deal with delinquencies
Oct 26, 2023
Oct 26, 2023
27 min
In today's episode of the Cohen Esrey Apartment Investors podcast Fund Manager Lydia Kinkade and Cohen Esrey Chief Operating Officer Ryan Huffman are joined by Cohen Esrey Chief Technology Officer Mark Fletcher.
Fletcher discusses the latest artificial intelligence tools that Cohen Esrey is currently using.
Topics include:
- How AI has been used in a variety of ways to enhance our operations and processes.
- How software companies, like Adobe and Microsoft are starting to use AI in their products.
- How AI has streamlined programing.
- What the future of AI in real estate could look like.